Privacy Policy

At UrbanNestly, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your information when you visit or make a purchase from [www.urbannestly.com] (“Site”).

1. Information We Collect

When you visit the Site, we collect the following types of information:

  • Personal Information

    • Name, email address, shipping address, billing address, phone number, and payment details.

  • Order Information

    • Products purchased, order value, shipping method, and transaction history.

  • Device Information

    • IP address, web browser, time zone, and some cookies that help us improve your experience.

  • Marketing Preferences

    • If you subscribe to our newsletter or promotions, we may collect your preferences and interaction history.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders

  • Communicate order updates or shipping information

  • Improve our website, products, and customer experience

  • Send promotional emails (only if you opt-in)

  • Prevent fraud and ensure secure transactions

3. Sharing Your Information

We never sell your data. However, we may share your information with trusted third parties to provide essential services:

  • Shopify (our store platform)

  • Payment gateways (e.g., PayPal, Stripe)

  • Shipping carriers

  • Marketing tools (e.g., email campaign services)

We may also share information to comply with legal obligations or protect our rights.

4. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update your personal information

  • Request data deletion or restrict how it’s used

  • Opt out of marketing communications

To make any of these requests, contact us at support@urbannestly.com.

5. Cookies & Tracking Technologies

We use cookies to:

  • Recognize returning customers

  • Remember your cart

  • Improve site performance

  • Show targeted ads (via Facebook Pixel, Google, etc.)

You can disable cookies in your browser settings, but doing so may affect site functionality.

6. Data Retention

We retain your information for as long as necessary to fulfill orders and comply with legal obligations unless you request deletion.

7. Third-Party Links

Our site may contain links to external sites. We are not responsible for the privacy practices of other websites.

8. Policy Changes

We may update this policy from time to time. Changes will be posted here and the effective date updated.

9. Contact Us

If you have any questions about this Privacy Policy or your data:

📧 Email: support@urbannestly.com
🌍 Website: [www.urbannestly.com]